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Frequently asked questions

We want to ensure that all orders are received in a timely manner.

We offer our dresses for purchase even when they are temporarily out of stock to accommodate customers with future event dates. This allows them to reserve the desired style in advance through a backorder or preorder, ensuring the availability of the dress. As our designers typically produce limited quantities, this system helps secure the style for the customer.

For inquiries regarding stock availability, please feel free to contact us at 559-289-3901 with the style number, size, and color of the dress you are interested in. Alternatively, you can also use our live chat feature on the website for immediate assistance.

We've added the designer's size charts to each product page. We recommend taking your measurements and comparing them to the chart for the best fit, which helps avoid return or exchange costs. For assistance with measuring, please refer to our Measurements Guide. You can also contact us via phone or live chat for guidance on size selection, though we cannot make the final decision for you. We're happy to assist with any questions regarding the size chart, fabric stretch, or fit.